Shipping policy

All our parcels are carefully delivered by Parcelforce. Our carriage paid value is £200.00 (this is the price of the items and does not include the delivery charge) otherwise the delivery charge is £9.95 per order.

Deliveries are generally made between the hours of 8am and 6pm (except Sunday), however deliveries outside these times can take place during busy periods.

All deliveries require a signature. Should no one be available to accept the delivery, the courier will try a neighbour before returning your parcel to the local depot. Some couriers may also choose to leave your parcel at your local Post Office (some size restrictions do apply) rather than returning the parcel to the local depot. Our carrier will not leave the items in a safe place.

Should the first attempted delivery be unsuccessful, the courier should automatically come back the following working day and try again. Should this second attempt be unsuccessful, the parcel will usually be held at the local depot awaiting further instruction.

Dispatch Times

Items placed before midday Monday-Friday are normally dispatched in 2-4 working days. Â